Restoring Strength, Mobility & Confidence
Restoring Strength, Mobility & Confidence
Welcome to our FAQ page! Here, you’ll find answers to common questions about our services, processes and how we can support your needs. Whether you’re looking for more information about our offerings, policies or how to get started, we’ve compiled key details to help you. Feel free to reach out to our team with further questions—we’re happy to assist you!
Answer: Mobile PT/OT brings care directly to you—whether at home, work, or another convenient location. Instead of traveling to a clinic, you receive one-on-one, personalized treatment in your own space. This model allows for greater flexibility, convenience and customized care tailored to your needs.
Answer: In New York, you can see a physical therapist without a referral for the first 10 visits or 30 days under Direct Access. After that, Medicare and some insurance plans may require a physician’s order. If needed, we can help coordinate with your doctor to obtain the necessary documentation.
Answer: We primarily serve The Five Towns, Rockville Centre, East Rockaway, Valley Stream, Malverne, Garden City and surrounding Nassau County areas. If you're outside this region, reach out to see if we can accommodate your location or refer you to a trusted provider.
Yes! We are a Medicare Part B provider. If you qualify, medicare typically covers 80% of the cost after your deductible, and your secondary insurance may cover the remaining 20%. If you don’t have secondary insurance, you may be responsible for a small copay.
Medicare covers skilled PT/OT that is deemed medically necessary, such as post-surgical rehab, mobility issues, and pain management. However, preventative care, wellness programs, and maintenance therapy may not be covered. For these services, we offer cash-based wellness plans to help you stay active and independent.
You can book directly online:
Medicare-Covered PT/OT: Schedule via HelloNote. (Insert Link)
Cash-Based Services: Schedule via HelloNote. (Insert Link)
Call us at (516) 860-0331 for assistance.
We accept credit/debit cards, HSA/FSA cards, PayPal, and Stripe payments for cash-based services. Medicare-covered sessions are billed directly to Medicare and secondary insurance.
Insurance-based PT/OT often has limitations on visits, shorter session times and restrictions on covered services. Our cash-based services offer:
Longer, more personalized sessions (60 minutes vs. typical 30-minute clinic visits)
Customized wellness & performance programs beyond basic rehab
No insurance restrictions—we focus on what’s best for your, not limited to what insurance allows
Yes! Most Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) cover physical therapy. We provide detailed invoices for reimbursement upon request. Check with your provider to confirm eligibilit
Our Wellness Program is designed for individuals who want to stay active, prevent injuries and improve their mobility beyond traditional rehab. Our wellness services focuses on long-term movement optimization, flexibility and strength building. This program is ideal for:
Seniors looking to maintain independence and avoid falls
Professionals with chronic pain or stiffness from prolonged sitting or repetitive movements
Wellness sessions are cash-based and customized to your functional goals.
Our Stretch Clinic offers assisted stretching sessions to improve flexibility, posture and joint mobility. Sessions are geared to focus on deep muscle release and dynamic stretching techniques tailored to your body’s needs.
Helps with chronic tightness, poor posture, and mobility issues
Reduces muscle stiffness and enhances recovery
Ideal for individuals of all ages, from active adults to seniors
Sessions are available in-home or at designated locations. Cash-based pricing applies.
Falls are one of the leading causes of injury among seniors. Our Home Safety Assessment helps identify potential hazards and provides recommendations to make your home safer. This includes:
Identifying tripping hazards (loose rugs, poor lighting, clutter)
Recommending grab bars, railings and safer furniture arrangements
Assessing stairs, bathrooms and entryways for safety improvements
Personalized fall prevention exercises to improve balance and coordination
This is a cash-based service, some aspects may be covered by Medicare if medically necessary.
Yes! We offer Telehealth PT sessions for patients who prefer to receive therapy remotely. This option is great for:
Post-surgical patients needing check-ins without leaving home
Clients in remote locations who need guidance on exercises
Busy professionals looking for convenient rehab options
Personalized movement analysis, guided corrective exercises, pain management & recovery strategies, and education on injury prevention. Medicare and some private insurers may cover Telehealth PT for qualifying conditions. Cash-pay virtual sessions are also available.
Pre-surgical physical therapy “Prehab” helps to prepare the body for surgery in efforts to improve recovery outcomes. Strengthening key muscles, improving mobility and reducing inflammation before surgery can:
Speed up post-surgical recovery
Reduce pain and swelling after surgery
Improve strength and flexibility to prevent complications
Enhance confidence and function before the procedure
We assist with:
Joint Replacements (Knee, Hip, Shoulder)
Spinal Surgeries (Discectomy, Fusion, Laminectomy)
ACL & Meniscus Repair
Rotator Cuff Repair
Foot & Ankle Surgeries
Open heart surgeries, pacemaker and defibrillator placements
Medicare may cover Prehab if medically necessary. Cash-pay options available.
