1. Introduction

This Privacy Policy describes how Opt Physical Therapy Rehabilitation, PLLC, doing business as Opt2Restore (“Opt2Restore,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website, online forms, communication channels, and clinical or consultative services.

2. Information We Collect

• Directly provided: name, contact details, address, appointment information, and, where applicable, health and insurance details.

• Automatically collected: device info, IP address, browser type, and analytics via cookies or similar technologies.

• Payment data: limited billing details necessary to process transactions; card data is handled by PCI-compliant processors.

3. How We Use Your Information

• Provide, coordinate, and improve physical therapy and wellness services.

• Process payments and insurance claims.

• Communicate appointment reminders or updates.

• Respond to inquiries and provide customer support.

• Comply with legal, ethical, and professional obligations.

4. HIPAA & Protected Health Information (PHI)

When applicable, Opt2Restore follows the Health Insurance Portability and Accountability Act (HIPAA) privacy and security standards. Any medical information we collect or store is protected in compliance with HIPAA regulations.

5. SMS/Text Messaging Policy

Required disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your number, you agree to receive appointment or service-related messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

6. Cookies & Tracking Technologies

Our website may use cookies or similar tracking tools to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain information only as long as necessary for operational, legal, and compliance purposes. Protected Health Information (PHI) is retained in accordance with federal and state laws.

8. Data Security

We employ administrative, technical, and physical safeguards to protect your data. However, no electronic system is completely secure. You provide information at your own risk.

9. Information Sharing

We do not sell or rent personal information. We may share data only with:

• Authorized personnel providing care or services

• Insurance carriers for billing purposes

• Contractors bound by confidentiality obligations

• Regulators or law enforcement as required by law

10. Your Rights

• Access or request copies of your records.

• Request correction or deletion of personal data (subject to legal exceptions).

• Withdraw consent for non-essential communications.

• File complaints regarding data practices.

11. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children without verifiable parental consent.

12. Third-Party Websites

Our website may link to third-party platforms (e.g., billing portals, scheduling tools). We are not responsible for their privacy policies or practices. Review each provider’s policy before use.

13. International Users

This website is intended for users in the United States. If you access it from another country, you consent to the transfer and processing of your information in the U.S.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent changes. Your continued use of our services constitutes acceptance of the revised policy.

15. Contact Information

Opt Physical Therapy Rehabilitation, PLLC (DBA Opt2Restore)
Email: info@opt2restore.com
Phone: (516) 810-0330
Fax: (516) 461-3298

© 2025 Opt Physical Therapy Rehabilitation, PLLC