Terms and Conditions

Summary of the Terms of Service

1. Agreement to Terms

By using the Opt2Restore website or services, you agree to follow these terms. If you don’t agree, don’t use the site or schedule services.

2. Eligibility & Scope

• Opt2Restore provides in-home outpatient physical therapy and related services mainly in New York.

• It’s not an emergency provider — call 911 in emergencies.

• Some services (like wellness or ergonomic consultations) are non-medical and educational.

3. No Medical Advice

Information on the website is for general knowledge only — it’s not medical advice or treatment.

4. No Patient Relationship via Website

Contacting Opt2Restore through the website or scheduling an appointment doesn’t create a patient-provider relationship until intake and consent are complete.

5. Accounts & Communications

• You must provide accurate information when booking or messaging.

• Opt2Restore may contact you via phone, email, or SMS.

• Don’t send personal medical information unless instructed to use a secure channel.

• Appointments may be rescheduled when needed.

6. SMS/Text Terms

• Your mobile information is not shared for marketing.

• You agree to receive texts about appointments or services.

• You can reply STOP to unsubscribe or HELP for support.

• Message rates may apply.

7. Payments & Billing

• You’re responsible for all copays, deductibles, or out-of-network charges.

• Insurance coverage isn’t guaranteed.

• For services not covered by insurance, you must pay in full.

• Late payments may affect scheduling.

8. Cancellations & No-Shows

Notify Opt2Restore early if you need to cancel. Fees may apply for late cancellations or no-shows.

9. Telehealth Consent

You can receive care via video, but there are potential risks (like connection issues). You can withdraw consent anytime.

10. Home Modifications & Wellness

• Accessibility recommendations are suggestions — Opt2Restore isn’t responsible for third-party work.

• Wellness and ergonomic consultations are educational and not medical care.

11. User Conduct

• Don’t misuse the website (hack, spam, upload harmful material).

• Opt2Restore can restrict access for violations.

12. Intellectual Property

The site’s content and design belong to Opt2Restore and are legally protected.

13. Reviews & Testimonials

Client testimonials are personal experiences, not guarantees of results. Names may be shared only with permission.

14. Third-Party Links

The site may link to outside websites. Opt2Restore isn’t responsible for their content or policies.

15. Warranty Disclaimer

The site and its content are provided “as is” — no promises or guarantees of accuracy or availability.

16. Limitation of Liability

Opt2Restore isn’t responsible for indirect damages, loss of profits, or any harm caused by using the site.

17. Indemnification

If you misuse the site or violate terms, you agree to cover any costs or claims that result.

18. Privacy

Your use of the site is covered by the Privacy Policy. Opt2Restore protects personal and health information but advises not to send PHI through unsecured methods.

19. Accessibility

Opt2Restore strives to make the site accessible. Contact them if you have issues accessing any content.

20. Governing Law & Disputes

New York law governs these terms. Disputes will be handled through binding arbitration in Nassau County, NY — no class actions or jury trials.

21. Changes to the Terms

The Terms may be updated at any time. The latest update date appears at the top.