Frequently Asked Questions

Mobile PT/OT brings care directly to you—whether at home, work, or another convenient location. Learn more about our in-home physical therapy services and how we personalize treatment plans for each patient.

In New York, you can see a physical therapist without a referral for the first 10 visits or 30 days under Direct Access. After that, Medicare and some insurance plans may require a physician’s order. If needed, Opt2Restore can coordinate with your physician to ensure a smooth start to your care.

For aging-in-place consulting and home modification services, Opt2Restore serves Nassau County, Suffolk County, and New York City. In-home outpatient rehabilitation services are currently provided within select Nassau County communities through Opt Physical Therapy Rehabilitation, PLLC.

Physical therapy services are provided through Opt Physical Therapy Rehabilitation, PLLC, a Medicare Part B provider.

Opt2Restore LLC provides expert consulting, safety assessments, and aging-in-place services that are private pay and not billed to Medicare.

If Medicare does not cover the services you need, private-pay options may still be available through Opt2Restore for wellness support, home safety planning, aging-in-place guidance, and related non-billable services.

You can book directly online:

• Medicare-Covered PT/OT: Schedule via HelloNote.
• Cash-Based Services: Schedule via HelloNote.
• Need help? Call us at (516) 860-0331 or (888) 973-5605 for assistance.

Payment options may vary by service type. Covered therapy may be billed through Medicare where applicable, while private-pay offerings can be discussed at the time of booking.

Insurance-based physical and occupational therapy often includes limits on visit frequencies, session lengths, and covered services.

Private-pay services through Opt2Restore provide:

• Longer, more personalized sessions
• Customized wellness, safety, and performance programs beyond basic rehabilitation
• Care guided by individual needs rather than insurance restrictions

These services are designed to support long-term function, independence, and quality of life.

In many cases, HSA or FSA funds may be used for eligible health-related services. You should confirm with your plan administrator for specific coverage rules.

Our Wellness Program is designed for individuals who want to stay active, prevent injuries, and improve mobility beyond traditional rehab.

This program is ideal for:

• Seniors looking to maintain independence and avoid falls
• Professionals with chronic pain or stiffness from prolonged sitting or repetitive movements

Wellness sessions are cash-based and customized to your functional goals.

Our Stretch Clinic offers assisted stretching sessions to improve flexibility, posture, and joint mobility.

• Helps with chronic tightness, poor posture, and mobility issues
• Reduces muscle stiffness and enhances recovery
• Ideal for individuals of all ages, from active adults to seniors

Sessions are available in-home or at designated locations. Cash-based pricing applies.

Getting started is simple and supportive.

You can:

• Call our office to speak directly with our team
• Request an appointment online
• Submit a referral from a physician, hospital, or community provider

We begin with a personalized consultation to understand safety risks, mobility needs, medical history, and home environment concerns. From there, we create a clear, customized plan to support safety, recovery, and long-term independence.

If you are unsure where to begin, we are happy to guide you every step of the way.

Opt2Restore collaborates with:

• Older adults wishing to remain safe and independent at home
• Individuals recovering from surgery, hospitalization, or illness
• People experiencing mobility decline, fall risk, or memory changes
• Families and caregiver seeking guidance, safety planning, and support
• Health care providers, discharge planners, hospitals, home care agencies, and community organizations involved in safe care transitions

When appropriate, we also help families connect with local resources, aging services, and community support programs.

Yes. We frequently support caregivers and family members with education, coordination, safety planning, and practical recommendations to improve confidence and reduce overwhelm.